Sanoma's ambition is to remain the largest publisher in the Netherlands. At Sanoma, the Customer & Campaign Services (CCS) department is responsible for service provision and sales. The CCS serves the subscribers, but also carries out work for Sanoma's brands. With dozens of strong brands such as Nu.nl, VT Wonen, Linda, AutoWeek and of course Donald Duck, there is always a marketing campaign going on somewhere. Sanoma believes in the power of personal contact. The live conversation is therefore of great value.
Match between customer and employee becomes more and more important
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